Find the Time for Content Marketing

Let’s talk about time.

The other Sunday I was practicing with the choir, and my pastor started talking about time for this and time for that. I immediately launched into a rendition of, “Does anybody really know what time it is? Does anybody really care about time?” Fortunately my pastor has a sense of humor and I got a laugh.

I wasn’t that concerned about time at church, but if we’re content marketers we care a lot about time – namely, the time we don’t have to do the content marketing the way we want to do it.

Even big teams where everybody has well-defined tasks and resources struggle with time.

The biggest struggle happens in the ranks of smaller marketing teams and solopreneurs. It’s hard to find the time for effective content marketing, especially with so many choices. What kind of content should you create? How often should you create it? Is it blog posts, email messages, video, audio, presentations, LinkedIn articles, Facebook stories, all the above? When and how and where and what?

Find the Time

You can find the time to meet reasonable content marketing objectives with quality content that attracts the leads that you need.

The foundation is the simple content plan, a straightforward quarterly strategy based on an anchor piece. It works.

Set Your Marketing Objectives

First, start with the quarterly marketing plan. Set your marketing objectives for inbound: how many leads, traffic sources, company size and revenue, website activity and stickiness, social media shares and comments, and downloads.

Pick 1-2 Customer Pain Points

Once you set your objectives, understand your customers’ pain points. This is Marketing 101, but a lot of marketers surprisingly skip over this step. The customer pain points that matter the most are their priority needs that you can solve for them at a good price point. At the awareness stage you might have to spend some time educating the customer on what their priority needs are, but if you are successful the pain point becomes a felt need that drives the customer to look for a solution.

Create 2-3 Key Marketing Messages

Once you’ve identified 1-2 priority pain points in the quarter, use them to focus 2-3 key marketing messages. These are messages about your company and about your offerings that clearly offer a solution to customer pain points.

Create the Anchor Piece

Once you have the pain points and key marketing messages, now create your anchor piece: a 2,000-4,000-word blog post. Now for some of you this is not hard at all, though it can be a stretch to get the intensive time you need. But if you can write — or record yourself and transcribe — you’ve got this. Speak to the pain points and present the key marketing messages in your anchor piece. Then edit it and post on your blog.

Now get attention by tweeting it, putting it on status updates or articles in LinkedIn or Facebook, send the link to your email list; anywhere that your prospects hang out.

This next step is optional, but it gets you more attention and helps you build your email list. Add additional content to the blog post so it’s around 5000 words, and turn it into an e-book. (If you’re more of a business-traditional content marketer, call it a white paper.) Offer it as a download in CTAs on your site and in social media.

Do You Gate the Download?

There’s a fight going on between marketers with whether to gate a piece or not. Adherents are equally enthusiastic on both sides. My feeling on the matter is if you want to gate, then gate. If you have an attractive title and sales copy, and your eBook is helpful on its own, and if you’re not asking for too much contact information, this is fine way to build a list and start a relationship.

If you aren’t comfortable with gating the eBook, that’s fine too. But get the email address by offering an additional newsletter sign-up, or a link to more advanced information. And remember that you are not in business because you want to discourage people from paying you. You want to help; this is fundamental to good business. But if you have created resources that helps people do their business better, they should give you something in exchange.

Leverage the Heck Out of the Anchor Piece

Next, take the anchor piece or the eBook if you created one, and break it into multiple assets. For example, publish 1-2 600-word blogs a week for months two and three. Create a LinkedIn SlideShare presentation, a series of related videos, and regular podcasts. There are any number of smaller assets that you create from this one long post or eBook.

Track

Finally, track your marketing objectives and responses to your content marketing campaign. Next quarter, adjust, rinse, and repeat with another anchor piece, and a growing portfolio of evergreen content assets leveraged from that piece.

This systematic method only takes about 6 hours a week. Even better, your portfolio builds and grows quarter after quarter, creating an excellent reputation for you and an authority website with high traffic and high organic search results.

For more details, link to the original post: “When Time is the Enemy”.

Content Marketing for Small Teams and Solopreneurs: When Time is the Enemy

Conquering Content Marketing with a Simplified Framework

Anyone can take a sheet of paper and jot down a content marketing plan: one blog a week and a white paper. That wasn’t so hard, was it?

The problem is that this kind of “plan” either doesn’t happen at all, or the posts are boilerplate text with no staying power.

It’s not that people can’t or don’t want to create quality assets. The problem is time, or the lack of it.

In 2018, Social Media Examiner reported that over 81% of surveyed marketers increased traffic within a few months — by spending just six hours a week at content marketing.

Six hours in a busy week might seem like a lot, but compare investment to value. If those weekly six hours are filling your pipeline and increasing your sales conversions, then that is high-value time.

So “time” in content marketing doesn’t mean, “You have to have lots of time to do it, or you might as well give up and go home.”

It means, “You have the time to use a repeatable process that consistently generates quality content to fill your pipeline.”

Yes, Virginia, Anyone Who Needs to Market Can Do Content Marketing

Small marketing teams and solopreneurs need time to plan, create, and produce high-quality content each quarter. An efficient content creation framework lets you create multiple high-quality assets that attracts more qualified leads. And you grow your content hub over time for even better returns.

Don’t assume that content marketing is a big-time affair focused on the enterprise. They get all the press, and it does work for them.

But content marketing works for all sizes of companies and teams, including solopreneurs.

Don’t assume that a large corporate marketing team is automatically better at content marketing than you are. If you are on a centralized marketing team in a large enterprise, then you’re dealing with some large-scale tasks: multi-channel marketing, brand awareness, marketing automation, and a content marketing budget the size of a small country.


But large teams can have more complex problems because they have a bevy of people to keep happy: managers, directors, general managers, CEOs, CMOs, and anyone else who is holds a stake in content marketing success.

This exact same simplified framework will work for teams of any size; the only difference is scope. Features and benefits remain the same: they just scale accordingly. (Don’t assume that because you don’t like writing, or don’t think you have time for it, that you’re doomed. You’re not. The basis of the framework is written content, and I will teach you to efficiently produce that content. Seriously, no worries.)

Is content marketing “fun and easy”? Nope. But it is satisfying, it is creative, and it works.

“Only charlatans sell the idea that you should be able to have what you want without real effort on your part.” (Anthony Iannarino, Eat Their Lunch)

The Giant Pain Point of Content Marketing: Or, If Content Marketing Is So Great, Why Don’t More People Do It?

Content marketing is a challenge. But there is one giant pain point that keeps marketing teams from achieving their content marketing objectives:

WHO HAS THE TIME?

When you’re struggling to produce enough decent content in the first place, content marketing looks more like an expensive paperweight than marketing’s secret weapon. To get the returns you need you need time:

  • Time to plan.
  • Time to create effective content.

#1: Time to Plan (Planning is Confusing and Takes Too Long)

Marketers may have too many ideas or too few ideas, may stare for days at the editorial calendar and give up, or decide that a few posts constitute their entire plan.

  • “We already have too many good ideas for content, we don’t need to plan.”
  • “We used to take days to plan, but we always got off the plan. So what’s the point?”
  • “Our plans need subject matter experts, but they never get around to creating the content.”
  • “Frankly, our planning sucks. It’s too complicated and confusing.”
  • “We know what we need already, we’ll just say two blogs a week and call it good.”

Sure, you can download hundreds of editorial calendars, ranging from simple Excel spreadsheet to an annual subscription to CoSchedule or HubSpot.

But editorial calendars only help you schedule your content marketing. They’re useful but they cannot magically build your strategy. That requires you and only you: understanding your customer, understanding their pain points, understanding where their pain points and your solution intersect, and creating key marketing messages to match.

#2: Time to Create Effective Content: (Sick of the Hamster Wheel?

You also need time to create quality content to raise your search results and accelerate your lead generation. Without enough time you won’t create content at all, or you’ll create mediocre content, or you’ll create well-written content that your customers don’t care about.

But honestly, what can you really do? When was the last time that you thought seriously to yourself, “I have way too much time on my hands, I guess I’ll do some content.” Yeah, right. You’re more likely to say the following:

  • “I’ve got plenty of ideas, I just need to flesh them out.”
  • “I make videos, I hate to write.”
  • “I don’t even own a website, how am I going to start a blog?”
  • “The launch just got moved up. So much for content marketing.”

The key is following a simplified plan, the one you developed out of customer pain points and key messaging strategy. If you have that efficient content system, then you won’t waste any more time. You’ll create.

The Good News: Find the Time, Banish the Confusion

Here is the good news: you can have enough time to plan, and to create high quality content that consistently attracts qualified leads. The secret is a simplified content plan that works for any marketing team or individual. The plan is an efficient framework that lets you build a hub of consistent, high-quality content over time.

  • Consistent means producing a repository of content every quarter. All content pieces strategically integrate with your marketing messages and with each other. Internal links between the related pieces raise your search results and increase page stickiness, which encourages more customer attention and interaction.
  • Quality means that the content is well written and well done. Quality also means that your content effectively communicates your solution to customers who are actively searching for a way to solve a serious problem.

Introducing the Simplified Content Plan

The simplified content planner is based on quarters: long enough to create a hub of valuable content, and short enough to make course corrections.

  1. Set quarterly content marketing objectives
  2. Identify the top customer pain points
  3. Identify key marketing messages
  4. Create long-form anchor post
  5. Leverage into multiple assets

Step 1: Set Your Quarterly Marketing Objectives

7 Critical Objectives

Regardless of your team’s size, content marketing objectives boil down into 7 critical concerns:

  1. Increase sales. What were last quarter’s sales metrics? The basic metric is the amount of revenue minus cost. Set a gosl for this quarter’s sales objectives and costs.
  2. Generate leads. A lead is a prospect who engages with us. In terms of content marketing, this could be an email response, a phone call in response to a call to action, or a download. How many leads do you intend on capturing this quarter?
  3. Get new customers. How many leads will convert into new customers this quarter?
  4. Retain customers. How many existing customers do intend to keep? 100% sounds like a no-brainer, but is probably not accurate. Rather than just sticking in 100%, think about how you’re going to retain your existing customers with extra attention and helpful content.
  5. Increase website traffic and stickiness. What traffic are starting out with, to which pages? If visitors are only staying 30 seconds, how much longer do you want them to stay? Do you have action goals for website visitors?
  6. Increase social interaction. How often were your tweets liked and shared? How many people visited your profile LinkedIn, and better yet, asked for engagement? How has your Facebook group grown, and how many of the group members have reached out to you?
  7. Launch new products or solutions. How has your content marketing succeeded with launches? How many sign-ups did you get free webinar? How many actual attendees of live webinar or on a replay? How many people signed up for your new membership site?

Set these objectives and track them. They’re not particularly difficult. Basic record keeping and the judicious use of Google Analytics will get you the answers that you need. If you’re getting the growth you want, great! If not, tracking will help you identify weak topics and channels.

Step 2: Identify the Top Customer Pain Points that You Solve

You can publish great content that your customers don’t care about. What a colossal waste of your time. Your customers must be interested in in your content to consume it, and this starts by identifying and writing to their big pain points. Know what your customers’ top pain points are, which ones your solution solves, and which pain/solution nets you the most profit.

There are probably multiple pain points/solutions that fit. For the quarter, pick the primary pain point that you can efficiently target with your content marketing.

You will get better attention and results if you focus on one or two for this time period. Your content strategy should position you as a specialist in solving distinct pain points, not a generalist who is all over the map. Don’t worry about abandoning important solutions: as you go quarter by quarter, your content marketing will take up the slack and strengthen your messaging around multiple pain points and solutions.

Step 3: Identify Your Top 2-3 Marketing Messages

Once you identify the paint point to build your strategy around, create your key marketing messages. A key marketing message is an important detail about your company or offering that builds the case for your solution.

For example, this quarter my clients’ pain point is time and quality: How to create enough quality content in a quarter to attract Google attention and increase lead gen?

My current company key message is: I’m an experienced content planner and content creator for mid-sized, SMB, and micro marketing teams.

My current offering key messages are: I teach an easy-to-learn system that simplifies content marketing planning and creation. A simplified content planning and marketing system results in more leads, visitors, and conversions.

Now that you have the top pain point and supporting key marketing messages, you have your quarterly content theme and messaging framework. You’re on your way!

Step 4: Create Your Long-Form Anchor Post

Start by writing a high quality, long-form post of 2000-4000 words. This post illustrates your customers’ pain points, introduces your key marketing messages, and demonstrates your ability to solve your customer’s pressing problems. If you’re used to writing, then 2000-4000 words isn’t hard. If you don’t have the time, assign it to an experienced staff writer or freelancer.

If you’re not a writer and don’t want to be, don’t worry. (Remember Rule #1 from the supremely weird Hitchhiker’s Guide to the Galaxy: DON’T PANIC.)

If it’s simpler and faster for you to talk it out, then do that instead. Videotape your content or record it, and transcribe it into a written anchor piece.  

Why the Longer Piece?

  • As of 2019, most blog posts are shorter than 500 words. When you’re building your presence and offering, an authoritative anchor posts attracts more back links, shows better results in Google organic traffic, and increases user engagement.
  • If the post is evergreen, even better. The long post will also go a long way towards building your authority in your marketplace.
  • Finally, the longform presents so much information that it’s very efficient to break out multiple assets from this single piece.

When you have written and refined it, then post it onto your blog. (Don’t have a blog? Start one.)

“You have to create long-form content, meaning 2000+ words high-quality blog posts. This needs to be your new content strategy. I am a big believer in evergreen long-form content pieces. They perform better and add immense value to your audience by going beyond just scratching the surface.” (Neil Patel)

Step 5: Leverage the Anchor Post into Multiple Assets

As soon as you publish your post, turn the content into an attractive eBook or white paper. If you are appealing to a business audience, you’ll want an attractive look that’s businesslike. If you’re appealing to a consumer readership, you can make a little flashier. Just be certain that the message is in the content, not just the design. Design serves content.

Decide if you’re going to gate the e-book or not. Gating simply means that a reader can only download the e-book in response to some information. If you prefer not to gate, consider asking for their email address for more great information. Best of all, test and see how many sign-ups you get.

Once you upload your eBook, start breaking out content from the long-form post to plan and create even more assets for the remainder of the quarter – usually two months. A good mix is the anchor post and its eBook, 1 blog a week for two months (which you share to social media), a LinkedIn Slideshow or Facebook Story, new web content, and rich media: videos and/or podcasts. Include a call to action (CTA) in your new assets with the download link to the eBook, as well as internal links.

Sample Monthly Plan

  • Month 1
    • Create and publish the long-form anchor post
    • Format and upload the eBook version
  • Month 2, repeat in Month 3
    • 1-2 shorter blog posts a week. (If you can keep up the quality and length, go for it. 1200 words is ideal for a weekly post.)
    • Turn the posts into LinkedIn articles or Facebook Stories.
    • Refer to the new articles/posts in status updates and tweets. If visual mediums like Instagram and Pinterest work for you, post there.
    • Create slideshow presentation.
    • Film videos and upload to YouTube.
    • Record weekly or bi-monthly podcasts.

This sound like a lot for two months. But by leveraging your anchor piece, creation time becomes muchmore efficient. Even if you create 8 blogs a month, 1 slideshow presentation, 1 video a week, and 2 podcasts a month, that’s about 20 hours a month, about 5 hours a week. And a lot of effective content and excellent exposure.

Step 6: Rinse and Repeat

At the end of the quarter, review your marketing objectives and make any adjustments. Now repeat the process that you did at the beginning of the quarter: pain points, key marketing messages (including any new launches), the 2000-4000-word anchor post, and go to town with a repeatable and sustainable system.

Content Marketing Isn’t Easy, But It’s Seriously Effective

Why Content Marketing Matters
By: The New Institute

I’m not saying that content marketing is cheap. You probably don’t have hard costs unless you’re seriously using automation, but it does take time to do. However, content marketing is a powerful lead generation machine that takes fewer resources when you simplify the process. (And really takes off when you get other people to do it.)

7 reasons why content marketing a big deal

  • Grow your brand reputation. Without a distinct brand, you’re just another little wave in the same big sea. Your brand is how you present your business in words and visuals. Business branding expresses a variety of identities: traditional, secure, caring, fun, innovative, creative, beautiful, slightly naughty, extremely wholesome, and everything in between. Whatever you want your branding to be, your content marketing should serve it. And since content marketing includes written, visual, and audio assets; it’s ideal for communicating your brand.

  • More content brings in more leads, which makes mores sales. The Content Marketing Institute says that content marketing generates over 3x as many leads as outbound marketing, and costs 62% less. (Outbound marketing is where the business generates contact: ads, commercials, tradeshows, cold calls and cold email.) I grant you that CMI is a bit biased, but with the sales cycle changing dramatically, that’s in the ballpark.
  • SEO (search engine optimization) keeps your business rising in the search results. Keep yourself front and center with your SEO choices. A steady flow of quality content using the right keywords improves your rankings.
  • Showcase your expertise. When you have a lot of competitors all proclaiming their expertise, stand out by proving that you’re an actual expert. Consistently publish quality content that meets your customers’ needs, and communicates your expertise and ability to help.
  • Lower cost of customer acquisition. Acquiring new customers is expensive, so businesses make more money from returning customers than they do for new ones. And businesses who regularly publish valuable content get more leads and keep existing customers happier.
  • Content marketing works during the three stages of the marketing funnel. The top funnel is awareness, where prospects are looking for a solution to a pain point. Most awareness searches start right in Google, and you want them to find you first. The middle of the funnel is evaluation. Prospects may have given you a call or their email address. When you share interesting and educational content, the farther you will rise on their short list. Finally, the bottom of the funnel is the decision. These prospects are ready to convert. You’ll be in active touch with these prospects, and can tailor content specifically to them and their needs.

Mission: Not Actually Impossible

I’m on a mission: Sell B2B marketers on the selling power of stories.

I’ve told stories all my life. When I was a kid, I corralled the neighborhood kids into reenacting entire movies. Repeatedly.

Few adults are interested in injecting movie scripts into their marketing content. Yet stories have always been popular with people, ever since early humans gathered around the fire and told hilarious stories about Sven tripping in front of the mastodon.

The entertainment industry is built on the power of stories. B2C is also big into story. Drink the right beer, catch the girl; find the right lipstick, catch the guy; make smart investments and catch the Rolls. It works.

But when it comes to B2B content, especially in technology companies, suddenly marketers aren’t supposed to tell stories. Even a format like a case study is not only formal, it’s dull.

It’s not the fault of the facts. IT needs them. Think Dragnet’s “All we want are the facts, ma’am.” (That’s the actual quote – facts are important.)

But facts serve the business story, not the other way around. If you’re marketing to Brian, and Brian’s business story doesn’t include your technology because it’s too expensive and too hard, then all the facts in the world aren’t going to help. He won’t care.

But tell him stories about saving major money, time, and resources. Use infographics, post blogs, create ebooks, write white papers that build the same story about making his work life better and easier. You’ll sell your product, and Brian will be a hero.

Not everyone can create this type of story. Even natural storytellers like me learn to tell business stories tailored to technical audiences, not despite them. And sometimes a piece won’t look like a story at all, but deliberately uses story structure to build the persuasive message.

It’s still story, and stories sell.

Let’s talk. Email me today at christine@christineltaylor.com. I’m looking forward to telling your story.

Personal Knowledge Management for the Win

I’m experimenting with more effective and methodical ways to do “personal knowledge management” (PKM) — specifically how to analyze and share knowledge, not simply collect it.

I write for technology B2B, a big and complex industry with fast-moving market and technology changes. I’ve been around a long time so I know a lot, which makes it easier to onboard clients and communicate their products and messaging.

But when it comes to writing ABOUT what I do for marketing purposes and to create books and courses about copywriting and content marketing, it’s a lot harder. I so easily assume that, “Well, everyone knows how to do this.” Well, no they don’t. But wrapping my brain around what I know AND effectively communicating it is rough. I end up with a ton of internal and external resources, yet struggle with curating and sharing.

That’s when I read this quote: “Learning doesn’t happen by gathering resources together – it happens by discovering new ideas, blending knowledge together, implementing these new ideas (where possible) and observing and moving forward with what you have learned.” (Rob Lambert) This quote is from https://cultivatedmanagement.com/personal-knowledge-management-system/, a terrific resource.

I love this, and his practical suggestions for putting this approach to PKM into practice: Capture, Curate, Crunch, Contribute.

Capture is obvious: Capturing the universe of your knowledge about a topic, plus resources from others into a personal knowledge repository. I use Evernote as my repository, and am experimenting with OneNote.

Rob captures knowledge from multiple sources into Evernote, which filled in gaps I was missing. For example, when he handwrites notes he takes pictures of them, uses Evernote Clipper on web pages, imports Kindle clippings. He also loves IFTTT, which is new to me. I’m experimenting with that for knowledge capture.

He suggests that you don’t spend massive amounts of time finding info from sources that may or may not be reliable. He regularly follows 5-10 good blogs, some Twitter accounts, plus books, academic writing, and promising articles.

Curate means to review information for value. Rob handles this by tagging the data he imports into Evernote, reviewing it, and deciding what its next step is: filing into active folders, a to-review folder, or trash. The question is: does this information have value to me? Is it research value — in which case I need to use structure and tagging so can I easily find it again — or actionable, in which case it ends up in ToDoist.

Crunch: This is what I was missing before: taking the time to analyze new information for patterns and ideas, building it into the framework of my existing knowledge, and expanding my framework with new information. This is where PKM expands from capture and retrieval to meaning.

Rob uses mind-mapping to present this level of learning in a visual format, which I love — my highly visual learning style thrives on mind maps. (I use Freemind.) This is not a static method of throwing up new nuggets of data onto a mind map and calling it good; the mind map is a dynamic visualization of my growing body of knowledge and conclusions.

Contribute: This is the stage where I share original and authoritative findings through social media, client consulting, and books and courses on content marketing. My writing is already valuable to my clients; now I add a point of view that is uniquely valuable to clients and students.